Terms of service

Terms of Service

Last updated: 13 February 2026

Welcome to JUZOORR. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. Account Terms

To access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information and to maintain the confidentiality of your account credentials. You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on JUZOORR are in Pakistani Rupees (PKR) unless stated otherwise and are inclusive/exclusive of applicable taxes as required by law. Prices are subject to change without prior notice.

Payments must be made through the payment methods available on our website. We use secure third-party payment gateways and do not store your card or banking details.

3. Product Descriptions

We make every effort to display product details, images, and specifications as accurately as possible. However, we do not guarantee that product descriptions, colors, or other content are completely accurate, current, or error-free.

Minor variations in color, texture, or finish may occur due to lighting, screen settings, or manufacturing processes.

4. Order Acceptance and Cancellation

Placing an order does not constitute acceptance of the order. We reserve the right to accept or reject any order at our discretion, including in cases of pricing errors, stock unavailability, or suspected fraud.

Once an order is confirmed, cancellation may not be possible unless explicitly stated in our cancellation policy.

5. Shipping and Delivery

Orders are processed and dispatched within 4 TO 5 working days unless otherwise specified. Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.

JUZOORR is not liable for delays caused by shipping partners or events beyond our reasonable control.

6. Returns and Refunds

We offer returns and refunds in accordance with our Return & Refund Policy, which forms an integral part of these Terms. Products must meet eligibility criteria to qualify for returns.

Refunds, if approved, will be processed to the original payment method within a reasonable time frame.

7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent activity

  • Violating any applicable Pakistani laws or regulations

  • Infringing intellectual property rights

  • Transmitting malware, viruses, or harmful code

  • Harassing, abusing, or harming others

We reserve the right to restrict or terminate access for violations of this section.

8. Limitation of Liability

To the fullest extent permitted by law, JUZOORR shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability, if any, shall be limited to the amount paid by you for the product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless JUZOORR, its owners, employees, and partners from any claims, losses, damages, or expenses arising out of your violation of these Terms or misuse of our services.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

JUZOORR
Email: customercare@juzoorr.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.